Even though you can log into the Online File Manager, the program that verifies addresses and adds the extended zip code is not working at the moment. You will not be able to add a new member or change an address. Our IT department is currently work on this issue. Please try again later today or tomorrow. If you have any questions or need assistance, please call Vicki or Julie in the Data Processing Department at 844-512-8205. They will be happy to help you.